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UK261 and EU261 claims, filed by your AI agent

Flight delay compensation

Tell ChatGPT, Claude, Grok or Copilot your flight number. Your AI agent checks it, claims from the airline and chases until you are paid.

Works inside
  • ChatGPT (OpenAI)
  • Claude
  • Grok
  • Copilot
  • WhatsApp

Example only. Not a real flight or claim.

AI agent claims

Your AI agent claims it from the airline

Ask your assistant about a late flight. The agent reads your booking, checks the delay at arrival, works out what UK261 or EU261 pays and prepares the claim.

No forms to chase. The same agent follows the airline up and appeals if the answer is no.

Example chat
Your AI assistant, connected to flight-compensation.co.uk
Flight EX 1234 from Heathrow to Faro landed 3 hours late on 14/03/2026. Can I claim?
Yes. London to Faro is about 1,700 km, so UK261 pays £350 per passenger. I have drafted the claim for the airline.
Approve and sendEdit first
Friendly robot agent in a pilot cap at a check-in desk

From delay to payout

Step 1

Flight checked

Flight number and date in. Delay, distance and airline fault checked against UK261 or EU261.

Step 2

You approve, claim departs

You review the claim and approve it. Only then is it sent to the airline in your name.

Step 3

Paid, or your agent chases

Airline pays out, or your agent chases, appeals the refusal and escalates to the airline's ADR body.

Nothing is sent to an airline without your approval.
UK261

Flight delay compensation UK: what UK261 pays

Delay compensation for flights is a fixed amount per passenger. Arrive three hours or more late on a UK flight and the airline may owe you, set by the distance of your flight. EU261 (also written EC261) pays €250, €400 or €600 on the same bands.

Up to 1,500 km
£220
Short flights, for example London to Dublin or Paris.
EU261: €250
1,500 to 3,500 km
£350
Most holiday flights, for example London to Faro or Athens.
EU261: €400
Over 3,500 km
£520
Long haul, for example London to New York or Dubai.
EU261: €600

Three hours at arrivalThe delay is counted when the aircraft doors open, not when it took off.

Per passengerA family of four on one booking can claim four times.

Up to six yearsClaims for England and Wales can reach back six years. Check the date of your flight.

Claim types

Delay, cancellation, denied boarding and baggage

Flight compensation covers more than late arrivals. Here is what each type pays and what it does not.

Calculator

How much compensation for a delayed flight?

Pick the distance and how late you landed. The answer uses the UK261 and EU261 amounts.

Per passenger under UK261
£350
EU261 equivalent: €400
Traveller with a suitcase watching an aircraft from the departure gate
Gate closed, flight cancelled? You may be owed too.
Cancellations

Flight cancellation compensation

Cancelled flight compensation pays the same fixed amounts as a long delay, on top of your refund or replacement flight. You can claim flight cancellation compensation on UK and EU flights, and on UK or EU airlines arriving in them.

Cancelled with under 14 days noticeThe airline owes compensation unless it offered a close replacement flight.

Delayed three hours or moreMeasured at your final destination.

Denied boardingOverbooked flights where you were left at the gate.

Missed connectionOne booking, a late first leg, and you land three hours late.

UK261 and EU261

UK261 and EU261 (EC261) compensation rules

Two regulations, one outcome for passengers. Which one applies depends on where you flew from and which airline operated the flight.

UK261EU261
CoversFlights leaving UK airports, and UK airlines arriving in the UKFlights leaving EU airports, and EU airlines arriving in the EU
Delay3 hours or more at arrival3 hours or more at arrival
Amounts£220, £350, £520€250, €400, €600
Time limitUp to 6 years in England and WalesDepends on the country of the airline
Rules checked17/10/202617/10/2026

Airline said extraordinary circumstances?

Bad weather and strikes can excuse an airline. A technical fault or crew shortage usually does not. Your agent asks for the evidence, challenges weak refusals and takes the case to AviationADR or CEDR when needed.

Rejected claim? Read how appeals work

Airlines

Flight delay compensation by airline

Every airline has its own claim form, deadlines and excuses. Find yours below, from easyJet flight delay compensation to Ryanair flight delay compensation and more.

easyJetflight delay compensation
British Airwaysflight delay compensation
Ryanairflight delay compensation
TUIflight delay compensation
Jet2flight delay compensation
Wizz Airflight delay compensation
Emiratesflight delay compensation
KLMflight delay compensation
Routes

Flight delay compensation by route

The band depends on the straight-line distance between airports, not the route flown. Five common routes from London show where each band falls. Distances are approximate.

London to Paris£220about 350 km
London to Faro£350about 1,700 km
London to Tenerife£350about 2,900 km
London to New York£520about 5,500 km
London to Dubai£520about 5,500 km
Before you claim

Know where you stand before you file

Some airlines let you file a UK261 or EU261 claim yourself on their own site. Others make it hard. Either way, start by checking your flight against the rules above.

  • Checking your flight against UK261 and EU261 is free
  • You approve every claim before it is sent
  • Rejected claims are appealed, not dropped
FAQ

Delayed flight questions

How long must a flight be delayed to claim compensation?

Three hours or more at your final destination, and the cause must be within the airline's control. The delay is measured from scheduled arrival to the moment the aircraft doors open.

Can I claim for a 1 hour or 2 hour delay?

Not under UK261 or EU261. Delays under three hours do not pay fixed compensation, but the airline may owe you meals and refreshments while you wait.

How far back can I claim flight delay compensation?

In England and Wales you can claim for flights up to six years ago. Scotland and EU countries use different limits, so the date of your flight matters.

What counts as extraordinary circumstances?

Severe weather, air traffic control strikes and security risks can excuse an airline. Technical faults found during routine maintenance and crew shortages usually do not.

My claim was rejected. What now?

A rejection is often the first answer, not the last. Your agent reviews the reason, replies with the evidence and escalates to AviationADR or CEDR if the airline will not move.

Does UK261 or EU261 apply to my flight?

UK261 covers flights leaving UK airports and UK airlines arriving in the UK. EU261 covers flights leaving EU airports and EU airlines arriving in the EU. Many flights are covered by both.

How much compensation for a delayed flight?

£220 for flights up to 1,500 km, £350 from 1,500 to 3,500 km and £520 beyond that under UK261, per passenger. EU261 pays €250, €400 and €600. Use the calculator above for your flight.

Is there a flight delay compensation calculator?

Yes. The calculator above takes the distance and how late you landed, and shows the UK261 and EU261 amount.

How much is cancelled flight compensation?

The same three bands as delays, per passenger. It applies when the airline cancels with less than 14 days notice and the cause was not an extraordinary circumstance. A refund or replacement flight is separate.

Do I get compensation for denied boarding or an overbooked flight?

Yes, if the airline left you behind against your will. Denied boarding compensation under UK261 uses the same bands as delays.

Can I claim for a missed connection?

If both flights were on one booking and you reached your final destination three hours or more late, you may be able to claim for the whole journey.

Does a strike or bad weather stop me claiming?

Weather and air traffic control strikes can excuse an airline. Strikes by the airline's own staff usually do not. Your agent asks for the evidence either way.

Is baggage covered by flight compensation?

No. Delayed, lost or damaged baggage is a separate claim under different rules. UK261 and EU261 compensation covers delays, cancellations and denied boarding.

Can I claim easyJet or Ryanair flight delay compensation?

Yes. easyJet flight delay compensation and Ryanair flight delay compensation follow the same UK261 and EU261 rules as any other airline. If your flight left a UK or EU airport and landed three hours or more late for a reason within the airline's control, you may be owed £220, £350 or £520 per passenger under UK261.

Which airlines can I claim from?

Any airline on a flight covered by UK261 or EU261. That includes easyJet, British Airways, Ryanair, TUI, Jet2, Wizz Air, Emirates and KLM.